Having an effective corporate web site is all very well, but it serves no purpose if your web server crashes, or your internet link goes down. It could be hours before a customer calls to tell you of the problem, and in the meantime you're losing sales.

You may have co-located a web server in another city, or even on a different continent. You might never know if the site owners have an unscheduled outage, but your customers will, because they won't be able to visit your web site.

Or perhaps your web site is hosted by one of those vast web-farm hosting services. They tell you their server is up 24x7, but how can you be sure? Our experience shows more problems than you might imagine.

Even if you already have an enterprise monitoring system, it's not enough, because those products monitor your servers from inside your LAN. Your customers are outside and may not be able to reach your web site due to some problem that's undetectable by your existing system.

What is WebAssure?

WebAssure is a service that verifies that your site is accessible by your customers, and is not 'off-air' due to a problem such as a crashed or overloaded web server, failure at your Internet Service Provider, DNS misconfiguration or failure, a hardware fault, missing pages, and many others.

WebAssure is the best solution for your web monitoring needs because it checks that every piece of your web system, from HTML files to cabling, is working together as intended to keep your web site visible.

False Alarm Prevention

Since we value our customers, the last thing we want to do is annoy you with false alarms. Our sophisticated software employs a number of methods to ensure that when we do notify you, the problem is real, and not a temporary glitch. We also test for widespread internet failures - after all, there's no point in dragging you out of bed in the middle of the night just because a major internet backbone has failed!

The WebAssure Service

WebAssure will check your web site, secure web site, FTP, News, or SMTP server at regular intervals, and notify you if a problem occurs. We will get in touch by e-mail or by pager to make you aware of the error. Then, once the problem is rectified, we will notify you again so that you can be sure your repair actions have been successful.

We have flexibility in monitoring intervals, too. Depending on your account type your web site can be checked as often as every five minutes, or as infrequently as once an hour.

A response time graph shows the performance of your servers allowing you to identify periods of overload or congestion. And, a weekly report summarizes the availability of each URL.

Finally

With our services, you can be sure that you've chosen the comprehensive and reliable monitoring solution to help maximize the potential of your web site.

Return to the information page to find out more.